Privacy Policy

Last updated: March 15, 2025

1. Introduction

BugBlitz ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, process, and disclose your information when you use our bug tracking service.

2. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, company name, and contact information when you register or communicate with us
• Usage Data: Information about how you access and use our service, including IP address, browser type, and pages viewed
• Content Data: Issues, comments, attachments, and other content you create within the service
• Payment Information: Credit card details and billing information (processed securely by Stripe)

3. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our services
• Process your transactions and send related information
• Send you technical notices and support messages
• Respond to your comments and questions
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent security incidents
• Comply with legal obligations

4. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information. Your data is stored in secure databases with restricted access. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf (e.g., payment processing, email delivery)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Enable core functionality like authentication and security
• Remember your preferences
• Analyze site usage and performance

You can control cookie settings through your browser, but disabling cookies may affect your ability to use our service.

7. Your Rights and Choices

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your data
• Restrict or object to processing
• Data portability
• Withdraw consent

8. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this privacy policy periodically. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this privacy policy, please contact us at:

Email: [email protected]
Address: BugBlitz Privacy Team